Local Housing Officer

About the role

This vacancy is for a GS-1173-9, Local Housing Officer located in the Department of Homeland Security, U.S. Coast Guard, OPERATING LOCATION-SECTOR NORTHERN NEW ENGLAND SOUTH PORTLAND ME in SOUTH PORTLAND, Maine.

What you'll do

You will serve as a Housing Management Specialist and be responsible for the administration, operation and management of the Coast Guard Leased and Owned Housing programs, Unaccompanied Personnel Housing (UPH) barracks management for the Area of Responsibility (AOR). Being a Coast Guard civilian makes you a valuable member of the Coast Guard team. Typical work assignments include: Manages the day-to-day operations of leased, owned, and unaccompanied housing programs. Coordinates property inspections to ensure safety and habitability standards are met, and oversees the assignment, termination, and maintenance of government quarters. Mediates and settles landlord/tenant disputes, occupant behavior issues, and facility maintenance disagreements. Implements occupant relations programs and administers fair housing practices to resolve complex personnel housing issues. Develops and implements housing assignment procedures, eligibility guidelines, and referral programs. Manages commercial leases and agreements with other government agencies, and tracks program expenditures to assist in budget formulation. Evaluates housing demands, occupancy rates, and facility deficiencies to recommend actionable solutions. Interprets local/state tenant laws and housing regulations to navigate unique situations and grant policy waivers when appropriate. Counsels incoming personnel on housing options and policies. Represents the agency at multi-organization meetings, conducts town halls, negotiates with local landlords, and drafts formal correspondence regarding assignments, terminations, and financial recoupments. Utilizes housing databases to input, track, and extract operational data. Conducts annual local housing market surveys, collects utility cost data, and analyzes occupancy trends to support military housing allowance models and leadership briefings. Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. Reasonable Accommodation Information

Qualifications

To qualify at the GS-09 grade level, your resume must demonstrate at least one (1) full year of specialized experience equivalent to at least the GS-07 grade level in the federal sector. Specialized experience is experience that has equipped you with the ability, skill, and knowledge to successfully perform the duties of this position and is typically in or related to this line of work. Examples of specialized experience include performing the following types of tasks on a regular basis. Performing administrative or business operations where duties included planning schedules, coordinating resources, or tracking program expenditures. Resolving customer, client, or tenant disputes, mediating disagreements, and explaining complex rules, policies, or contracts to diverse groups. Working directly with clients, customers, or residents to assess needs, coordinate services (such as lodging, facilities, or relocation), and ensure quality standards are met. Gathering information, tracking data in database systems, conducting market or cost surveys, and analyzing trends to make program recommendations. OR at least one of the following if using education to qualify at this grade level: (A) Master's or equivalent graduate degree; OR (B) 2 full years of progressively higher level graduate education leading to such a degree or LL.B. or J.D., if related Housing Management. OR (C) A combination of specialized experience equivalent to the GS-07 level in or related to the work of this position AND education graduate level education that provided the specific knowledge, skills and abilities to successfully perform the duties of this position and experience. Experience and education combinations are computed by first determining the total qualifying experience as a percentage of the experience required for the grade level; then determining the total of qualifying education as a percentage of the education required for the grade level; and then adding the two percentages. The total percentages must equal at least 100 percent to qualify at that grade level. NOTE: All experience statements (i.e., duties, specialized experience, or related applicable assessment) copied from this announcement and pasted into your resume will not be considered as a demonstration of your qualifications for this position. NOTE: Education can be substituted for experience at this grade level. National Service Experience (i.e., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Requirements

All qualification requirements must be met by the closing date of the announcement. Do NOT include the following types of information in your resume: Social Security Number (SSN) Date of Birth (DOB) Photos of yourself (if included on your resume you will not be considered for this position) Personal information: such as age, gender, religious affiliation, etc. Key Requirements: Must be a U.S. Citizen. Must be registered or exempt from the Selective Service. See www.sss.gov A one-year probationary period may be required. To ensure the accomplishment of our mission, DHS requires every employee to be reliable and trustworthy. To meet those standards, all selected applicants must undergo and successfully pass a background investigation. This position requires a Public Trust clearance. This is not a Bargaining Unit position. electee must be able to obtain/maintain a valid state driver's license. Time-in-Grade requirement must be met by the closing date of the vacancy. All Federal employees are required to have Federal salary payments made by direct deposit. The Office of Personnel management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule, C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.

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